FREQUENTLY ASKED QUESTIONS
What are the available shipping methods and costs?
We offer express shipping via FedEx, DHL, TNT, as well as air and sea freight. Shipping costs are determined by the chosen method, actual weight, volume of products, and your specific delivery address.
What payment methods do you support?
We support various payment options including T/T (Bank Transfer), Visa card, Western Union, Moneygram, and Secure Payment/Escrow.
Can we customize the products with our own brand or logo?
Yes, absolutely. We specialize in OEM manufacturing and are happy to print your own brand or logo on products to meet your specific requirements.
Why might there be slight differences between the website photos and actual items?
Differences may occur due to lighting conditions, browser displays, or different material batches (such as lining). Photos are for reference; the actual product prevails. Please clarify any questions with us before placing an order.
Do you accept small trial orders or custom sizes?
Yes, we support custom sizes and offer flexible OEM/ODM services to accommodate different order requirements and quality standards.
What is the standard packaging for these products?
Our standard packaging is an eco-friendly Opp Bag, but we can provide customized packing solutions upon request.
