Frequently Asked Questions
Do you support OEM/ODM services for these sneakers?
Yes, we accept all OEM orders. Simply provide your design, and we will check requirements to provide a reasonable price and create samples for you as soon as possible.
Is it possible to receive samples before placing a bulk order?
Yes. We provide free samples for stock designs. For custom OEM designs, a sample fee applies. Please note that shipment charges for all samples are covered by the customer initially.
What are the accepted payment terms for international orders?
We primarily accept payment via TT (Telegraphic Transfer) or L/C (Letter of Credit).
How long does it take to receive a quotation?
Typically, we provide a quotation within 24 hours of receiving your inquiry. For urgent requests, please highlight the priority in your communication.
How is quality control managed during production?
We utilize a professional QA & QC team that tracks every stage of the order, from pre-production through to the finished goods, ensuring high standards are met.
What shipping methods are available for delivery?
For small quantities, we deliver via express services like FedEx or DHL. For large bulk quantities, ocean shipment is the standard method used.
