❓ Frequently Asked Questions
Are your products eco-friendly and safe for babies?
Yes, our products are eco-friendly and have SGS certification. They are healthy and safe for your baby to wear.
Do you offer samples for quality checking?
If you need to check a sample first, you will need to pay the sample charge and freight. The charge will be refunded to you when a mass order is confirmed.
Can you accept custom designs?
Yes. We accept custom designs and have a professional design team who can develop products based on your specific requirements.
Can you print our company logo on the shoes?
Yes, we provide printing services for customers' logos as part of our OEM/ODM capabilities.
What is your typical delivery time?
Generally, if goods are in stock, we arrange shipment within 1-4 days. For out-of-stock items, shipment is typically arranged within 30 days.
How do you control the product quality?
We arrange sample confirmation before mass production. During production, professional QC staff control the quality in accordance with the confirmed sample to guarantee accuracy.
